Privacy

Scope and purposes

株式会社YOSHINANI uses personal information for YOSHINANI 3D accounts, product enquiries and orders to provide sign-in and account linking, prepare quotes and record acceptance, reconcile payments, arrange production and delivery, handle refunds and enquiries, prevent misuse and maintain security.

We do not sell personal information. We do not use this information for advertising or promotional emails without your separate choice.

Information we handle

We handle your LINE sign-in identifier and display name, and the email or contact details you provide during enquiries or payment. Accounts created before the switch may retain their existing email address and Google account identifier.

For authentication and security, we handle sign-in sessions, the display name, confirmation identifier and expiry used when migrating an existing account to LINE, and request information such as IP address and browser User-Agent. For product enquiries, we handle the enquiry and contact details you send us. For orders, we handle requested specifications, delivery area, quote details, terms and design approval, payment status, delivery name, address and phone number, shipment and refund status.

Order updates through LINE

When enabled, we send quote, payment and shipping updates in response to your own quote request through LINE MINI App Notices. We temporarily use your LINE access token to verify the recipient, and store an encrypted notification token, expiry, remaining allowance and delivery history in Cloudflare. We do not persist the original access token in our database. Notifications sent to LINE contain the order number, update time, status and a link to your order, but no delivery address or phone number.

We do not use these notifications for advertising or broadcasts. Limits, expiry and LINE settings can prevent delivery. Check your order page for the latest status.

LINE sign-in

Sign-in uses LINE. No email address or email verification code is needed, including on your first visit. We create your account using your verified LINE identity. Migrating an existing account requires proof of both that account and the LINE account before they are linked.

You can revoke this service's permissions in your LINE settings. Revoking permissions or signing out does not delete your YOSHINANI 3D account.

Service providers and international processing

We use LINE for authentication, Stripe for payment, and Cloudflare to store data and run the website. Each provider handles information needed for its function. Enquiries through our official LINE account also use LINE's service. Card details are entered on Stripe's screen; we do not store full card numbers on this site. The delivery provider receives the delivery and contact information needed to ship your order.

These services include providers outside Japan. Our Cloudflare database uses the Asia-Pacific region, and information may be stored or processed outside Japan. You can review the providers' own privacy information through the official links below.

Cookies and security

We use cookies to maintain your sign-in session and complete account linking. Disabling cookies in your browser may prevent these features from working.

We apply measures such as authentication checks and access controls appropriate to the information handled. Do not share LINE credentials or accounts with others.

Retention and your requests

We retain information for as long as needed for these purposes, and delete or anonymize information that is no longer needed. Information required for legal obligations or security may be retained to the extent necessary.

Contact the email address below to request access, correction or account deletion. We will verify your identity and respond according to your request. Signing out does not delete your account.

Changes to this notice

We update this page when our information practices change and communicate material changes through the service or another appropriate channel.

Official provider privacy information

• LINE
• Google
• Stripe
• Cloudflare

Operator and contact