Sales terms & legal notice

Seller and responsible person

Seller: 株式会社YOSHINANI (YOSHINANI Inc.) / Responsible person: Yusei Hyodo

Address: Room 1-1-1, 29F, Osaka Ekimae No. 3 Building, 1-1-3 Umeda, Kita-ku, Osaka, Japan

Phone: +81-80-2510-5648 / Email: yusei.hyodo@yoshinani.co.jp

Products and prices

We make custom 3D-printed physical products. We do not sell alcohol or drinking glasses. Relief puzzles are in development; orders and preorders are not accepted.

Reference prices including Japanese tax start at JPY 39,800 for Stage and JPY 49,800 for Tower. Original design starts at JPY 22,000; production is quoted separately as part of the total quote. The final quote shows products, options, design fees, shipping and the total before payment.

Shipping and other costs

Delivery is available within Japan. Shipping is quoted according to the destination and package size; we do not add charges after payment. Glasses, AC adapters and power banks are not included. You are responsible for your internet or mobile connection costs.

Payment method and timing

Pay in advance by card through Stripe after approving the quote, design and sale conditions, and before the quote expiry shown. Signing in, making an enquiry or requesting a quote does not create a purchase or charge. There are no recurring charges.

Production and delivery

Standard Stage and Tower products are normally scheduled to ship 2–3 weeks after design approval and payment. Custom designs, Craft lighting and work requiring prototypes are discussed individually. The final shipping date or period is stated in your quote before payment. We explain transit time for your destination and contact you if the schedule changes.

Cancellation, returns and exchanges

You may cancel an unpaid order from the order page. After payment and before production starts, contact us to cancel for a full refund.

Once production starts, we do not accept cancellations, returns or exchanges due to a change of mind because the products are made to order.

For defects, shipping damage or a discrepancy from the agreed specification, we pay the shipping costs and repair or remake the item. If this is not feasible, we provide a refund.

Please aim to report issues within 7 days of delivery. Passing this period alone does not limit your statutory rights. Refunds are normally sent to the original payment method; processing time depends on the card issuer or payment provider.

Checking and correcting your order

Before paying, check the specification, quantity, item prices, shipping, total, shipping schedule and sale conditions on the quote screen. If anything needs correcting, contact us before payment so our team can update the quote.

Review and test environments

Screens marked LINE REVIEW or TEST use Stripe test payments only. No actual charge, production or shipment takes place. Automatically generated review quotes do not represent actual prices. Production quotes are prepared by staff after confirming specifications, costs and timing.

Operator and contact